Jonathan Bruno jon@brewneaux.com 847.209.2589

Objectives

• Further my computer problem solving skills
• Expand knowledge of code and procedures outside of my scope
• Gain comfort and knowledge in statistics, computer science, and higher-level languages

Relevant Experience

• 1 year experience in a MySQL based environment
• Comfortable in all Unix systems
• Experience in backend scripting in Perl and PHP, as well as front-end PHP
• 8 months experience holding and attending code reviews and databse design meetings
• SQL and script performance optimization

Education

Columbia College Chicago Bachelor of Arts - Photography, minor in Journalism Graduated 2014

Employment

Mbira Technologies, Chicago, Illinois

February 2010 - Present

As a Report Specialist

• Create reporting for various business teams, exposing data to end users
• Build and maintain back-end data processing scripts in Perl and PHP
• Improved data quality across various systems, by ensuring results were not duplicating and were importing correctly
• Worked with business teams to automate manual processes in various departments
• Optimized many slow or improperly written queries to improve performance

As a Credit Representative/Fraud Specialist

• Responsible for prioritization and fraud prevention of online orders
• Maintain and improve workflow within and between departments
• Ensure CSR activity on orders is correct and apply changes in backend system
• Find and prevent fraud orders, using all available data from graphic interfaces and through database queries
• Process all chargebacks, documenting and responding in various systems

Star Auto Authority, Vernon Hills, Illinois

February 2008 - December 2009

Client Convenience Agent

• Performed daily routine consisting of preparing store for opening and closing
• Made sales calls to clients, explaining needs, priorities and costs of services to be rendered
• Assisted in managing and creating new workflows
• Implemented and Trained employees in new systems, primarily computer-based